20 Feb Family Tree In-Home Care Receives 2020 Best of Home Care® – Leader in Excellence Award
Denver, CO – Family Tree In-Home Care announced today that it received the distinguished 2020 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Family Tree In-Home Care is now ranked among the top 15% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Family Tree In-Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Family Tree’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Family Tree In-Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Family Tree In-Home Care management team set goals to reach the highest level of excellence possible.
“Our partnership with Home Care Pulse allows us to receive supportive feedback from our clients and caregivers to ensure we are truly living up to our mission of providing Better Care, Better Health, Every Day. We are so honored to receive the Leader of Excellence Award” says Alex Bonetti, CEO of Family Tree In-Home Care.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Family Tree In-Home Care is making to provide outstanding care and employment. Family Tree has worked extremely hard to qualify to provide high-quality care and this award allows them to provide proof of quality to potential new clients and caregivers.”
To find out more about Family Tree’s commitment to excellence, please visit www.familytreeinhomecare.com or call (303) 791-3155.
About Family Tree In-Home Care
Founded in 2011 by Alex Bonetti, Family Tree is a growing home care agency with Texas offices in Houston, San Antonio, Austin, and a Colorado office in Denver. The company provides private duty home care and private duty nursing services, including caregiving, transportation, and disease management services.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.